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City of Manvel Has Mass Notification System in Place to Keep Residents Informed During Emergency
 

Connect-CTY System Used to Alert Residents in Southern California Fires is Also Used in Manvel to Ensure Residents are Ready to Receive Important Messages

[MANVEL, TEXAS – October 25, 2007]- As horrific fires in Los Angeles and San Diego are forcing residents to evacuate their homes, the City of Manvel reminds residents that the mass communication service Connect-CTY from The NTI Group, Inc. (NTI) is in place to communicate with all residents regarding time-sensitive matters, such as unforeseen events or emergencies. Manvel implemented Connect-CTY to provide city officials the ability to send and track personalized voice messages to thousands of residents, businesses, and local officials in just minutes, through a single phone call. 

City officials are able to send messages from any Internet connection or phone line, if evacuated, and reach thousands of recipients through home phones, cell phones, text messages and emails. Hundreds of thousands of people in Los Angeles and San Diego were able to continue receiving these important messages through their cell phones and stay connected via announcements, even as they entered evacuation locations. 

“I strongly urge all residents to register or update their contact information in the secure database to make sure they are ready to receive important information at all times,” said Delores Martin, Mayor for the City of Manvel. “The devastation in Southern California is a sobering affirmation that, should there be an emergency here, we are ready and able to reach residents directly with critical and possibly life-saving information.”

To ensure that important messages reach residents no matter what their preferred method of communication is, the Connect-CTY for municipalities and the Connect-ED system for school districts send voice and text messages through four different modes of communication:

  • Voice messages to home phones, work phones, cell phones, and even e-mails

  • Text messages to cell phones, PDAs and other text-based devices

  • Written messages to e-mail accounts

  • Messages to TTY/TDD receiving devices for the hearing impaired

With the Connect- CTY service, city officials can send messages in any language, and because the service requires no additional hardware, it can be used from any computer with Internet access or just a telephone, ensuring that administrators can send vital messages from wherever they are located, even if they have been evacuated due to the fires. After the messages are sent, officials receive reports listing which contacts did not receive the message, giving the option to resend the message to those not reached or follow up via alternative means as needed.

About The NTI Group (http://www.ntigroup.com)
The NTI Group, Inc. (NTI), a Delaware corporation, is a privately held company that provides award winning communication systems designed specifically for local, regional, state, and Federal government entities. The Connect family of services enables rapid dissemination of critical information via voice and text devices using its premier mass notification engine designed to allow users to quickly and easily record and send time-based notifications to thousands of people in minutes using just a telephone. NTI makes and distributes the Connect-ED®, Connect-CTY®, Connect-GOV®, and Connect-MIL® systems, allowing users to target specific groups and/or geographic regions within their database(s) and engage recipients in two-way communication by asking them to respond to questions via their telephone keypads

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